Terms of sale and use

1. Purpose and seller

These terms govern the use of EducPilot and the purchase of its offers. The seller is EducPilot, sole trader (entrepreneur individuel, EI), SIREN 899 931 232, VAT FR80899931232, bonjour@educpilot.org. They apply to business customers and consumers alike; the rules specific to consumers are flagged. The French version prevails.

By creating an account you accept these terms. When you buy, you accept them by ticking the box provided. The version in force is the one published on this page on the date of the order.

2. The service

EducPilot is online software that turns documents (PDFs, presentations, texts, web pages) into animated, narrated videos that can be edited (storyboard, notes, versions, brand kit, MP4 export).

The videos are produced by artificial intelligence models. They may contain errors or approximations: you review them before publishing and remain responsible for how you use them.

3. Offers, prices and minutes

The plans (monthly or yearly), their video minutes and the top-ups are described on the Pricing page, with prices before and including tax; the applicable VAT is computed at payment from your country and status (reverse charge for an EU business that gives its VAT number).

• One minute is counted per minute of generated video.
• Monthly plan: the month’s minutes are credited at each payment and expire at the next renewal.
• Yearly plan: the year’s minutes are credited at payment and stay valid for 12 months.
• Top-ups: valid for 12 months from purchase.
• A reasonable compute budget per workspace limits abnormal use; it is shown in the application.

4. Free trial

A 7-day trial of the Pro plan is offered once per person, workspace, card and business domain. Your card is checked by Stripe without being charged; the first payment happens on day 8 unless you cancel before. The trial includes 5 video minutes and exports carry a “Made with EducPilot” mention. Prepaid cards are not accepted.

5. Payment and invoices

Payment is by card through Stripe, at the start of each period for a subscription, at order for a top-up. Invoices are issued automatically and available in Settings > Billing. If a payment fails, paid features may be suspended until it is settled.

For businesses: payment on receipt; late payment penalties of 3 times the French legal interest rate and a fixed €40 recovery fee; no discount for early payment.

6. Term, plan changes and cancellation

Subscriptions have no commitment and renew automatically for the same term. You can change plan or cancel at any time from Settings > Billing: cancellation takes effect at the end of the paid period, without proration, and the minutes already credited stay usable until they expire.

7. Right of withdrawal (consumers)

If you are a consumer, or a business of 5 employees or fewer buying outside its main activity, you have 14 days from the subscription (trial start included) or from a top-up purchase to withdraw, without giving a reason.

By ticking the box at payment, you ask for the service to start at once. If you withdraw, we refund what you paid during that period, minus the share of the minutes already used, within 14 days of your request, with the same payment method.

• The simplest: the “Withdraw from the contract here” button in Settings > Billing, available throughout the period. An acknowledgement is emailed to you.
• Or by email to bonjour@educpilot.org, for instance with this model: “I hereby give notice that I withdraw from the contract for [the plan or top-up], subscribed on [date]. Name, account email, date.”

8. Your content and your videos

You keep all your rights on the documents you import and the videos you create. You allow us to process them only to provide the service. You warrant that you hold the rights needed on your sources and import no unlawful content.

We do not reuse your content to train models. We may suspend an account that breaks the law or these terms, after warning you except in an emergency.

9. Availability and liability

We do our best for the service to be available and work correctly, without guaranteeing continuous availability. Maintenance interruptions are kept as short as possible.

Towards a business, our liability is limited to direct damage and to the amount paid over the last 12 months. Towards a consumer, it applies as provided by law.

10. Legal guarantee of conformity (consumers)

Consumers benefit from the legal guarantee of conformity of digital content and services (articles L224-25-12 and following of the French Consumer Code) for the whole time the service is supplied: bringing into conformity, price reduction or termination in case of a defect. Write to us to use it.

11. Personal data

How we process your data is described in the privacy policy.

12. Complaints, mediation and governing law

For any complaint: bonjour@educpilot.org. If no solution is found, a consumer may refer the matter free of charge to the consumer mediator: [Médiateur de la consommation à compléter : nom, adresse, site], after a written complaint left without a satisfactory answer.

These terms are governed by French law. Between businesses, any dispute falls under the Commercial Court of Nîmes. A consumer may go to the court of their home or the one the law provides.

Last updated: 2026-10-27.