ISO 9001 procedures: one short video per procedure

This guide is for quality and QHSE managers and for production or service managers. It places video within ISO 9001’s requirements, then gives a plan that fits most procedures.

What ISO 9001 asks for

In one sentence: ISO 9001 asks that people are competent for their work (clause 7.2), aware of the quality policy and of their contribution (clause 7.3), and that documented information is controlled (clause 7.5); a video serves the first two as long as it respects the third.

• A new edition. ISO 9001:2026 (sixth edition) was published on 16 September 2026 and replaces ISO 9001:2015. Certified organisations move to it on the timetable agreed with their certification body.
• Competence (7.2). Determine the competence needed, make sure people have it (through training, among other means) and keep evidence of it.
• Awareness (7.3). People must know the quality policy, the objectives that concern them, their contribution and what happens when requirements are not met. ISO/TC 176/SC 2’s presentation of the 2026 changes adds the expected quality culture and ethical behaviour.
• Documented information (7.5). A video that explains a procedure becomes a document to control: version, date, link to the reference procedure.

What a good procedure video covers

Five scenes, 1 min 30 to 2 min 30:

1. Why the procedure exists. A concrete incident or customer complaint, without names: “A batch shipped without its final check.”
2. The steps. Drawn as a path, with the person responsible for each. No more than six steps; beyond that, the procedure deserves two videos.
3. The critical point. The step where people go wrong most often, and the check that prevents it.
4. What to record. The form or software field to fill in, and why the audit will ask for it.
5. The reference. The procedure’s code and version, the date, and where to find it.

For a shop-floor procedure that is shown more than explained, film the gesture and keep the drawn video for the “why” and the steps.

How to make it with EducPilot, in three steps

1. Upload the procedure as a PDF, with its work instruction. The assistant proposes one video, or several if the procedure spans several processes.
2. Approve the plan. Each step in the video links to the page of the procedure that describes it, which makes review fast for the process owner.
3. Correct by annotating, then share. At each revision of the procedure, annotate the scenes that change: the video moves to its next version and earlier versions stay available, which helps document version control.

Sources

• ISO, ISO 9001:2026, Quality management systems, Requirements, published September 2026 (6th edition), checked on 5 October 2026.
• ISO/TC 176/SC 2, committee news: ISO 9001:2026 published on 16 September 2026, what is changing.